Socioautobiography - 1571 Words

ï ¿ ½PAGE ï ¿ ½ A Slice of My Life Chamberlain College of Nursing SOCS 185 ï ¿ ½ A slice of My Life The older I grow the more everything begins to come together in relation to the type of person I am today, and how the choices my family and I have made have shaped and become the definition of this thing I call life. I have a pretty good idea about who I am as a person, but after all the discussions we hold in class, I was starting to become curious about the kind of person I am in the eyes of our society. C. Wright Mills philosophy will light the way for me in finding out how each of my social influences have effected me in either a positive or a negative way. In this assignment I will attempt to investigate the interconnections between my†¦show more content†¦What is a Cheerleader? A cheerleader is a confident, positive, and a helpful individual when it comes to community service. Being a cheerleader has taught me leadership qualities and that has not only helped me in the sport but also in school, work, and my self-esteem. They typical STEREOTYPE of a cheerleader is that they are mean, unfriendly, and stupid. When it came to my senior year I was given the name if Captain of the cheer team. I have set a level of BUREAUCRACY within the team and set rules and goals for the team to achieve and follow. At this time in my life I was help to a higher STATUS and given more responsibility. These girls started out as a SECONDARY GROUP when we first started out on the team together, but after years of being with one another everyday three hours a day- we quickly became like family. This transition from SECONDARY GROUP to a PRIMARY GROUP was the best thing to happen to me, I had a team of sisters. Our COALITION had a common goal, which was to bring excitement to our fans at footballs games, and bring championships home to our school at competitions. (TCO 4, 6, 8) During high school mostly everyone is in his or her ANTICIPATORY SOCIALIZATION process, we are taking this time to learn out foundations in order to be prepared for our future roles as college students. (TCO 4) Some of us will pursue engineering jobs, lawyers, doctors,Show MoreRelatedSociological Concepts Essay728 Words   |  3 PagesSOCS 185 Week 5 Socioautobiography Assignment Information and Rubric Below are guidelines to follow as you work on your socioautobiography assignment: * Papers should be in APA format, with a title page. * Papers should contain 3-4 pages of text, double-spaced (this does not include the title page). * Refer to at least six sociological concepts covered in the lectures or textbook reading. Highlight these concepts in boldface. * Connect your concepts to the TCOs. Indicate the

Taking a Look at Hotel Rwanda - 600 Words

The UN is to blame due to them being the ones that are suppose to keep peace between everyone. They ineffectively did their job which in the end ultimately contributed to this mass genocide. They could of just got in between the â€Å"fight† earlier on and it may not of erupted into the genocide that it turned out to be in the end. To start out with the only reason they got involved is because the amount of calls they received from the Tutsis, they did not even initiate themselves to come help the Tutsis. This is viewed as such a bad thing that they did due to them obviously not being all together and apart of the same group because they did not even go to help Rwanda when they claimed that they would be the ones to help keep peace between everyone. It took a long time for the UN to actually step in, this is inferred through the movie and the 100 days that the genocide lasted, just think if the UN would of stepped in earlier, maybe it would of only lasted 25 days. The UN also had a short response to all callers and did not get back to them in an effective timely manner. Also in reality the UN should have been ready for the genocide to occur even if they did not know that one would occur. If they had been ready to stop the genocide they would have been involved with the genocide and helping to prevent it since the very beginning. With this being said another thing is sadder; the whole world was aware of the genocide but did not react appropriately at all, this includes the UN.Show MoreRelatedThe Documentary Ghost Of Rwanda 987 Words   |  4 PagesThe documentary â€Å"Ghost in Rwanda† illustrates the devastation of the 1994 Genocide where approximately eight hundred thousand Rwandans were exterminated by their own government. The genocide was a result of ongoing conflicts between the Hutu, the ethnic majority in Rwanda, and the Tutsi the ethnic minority. 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When women do enter the workforce, they areRead MoreUnited Arab of Emirates Country Notebook18844 Words   |  76 Pagesnot from the Gulf States to take care of cleaning duties. 2- Dynamics of the Family a- Parental Roles: The husband s authority is declining, while the wife is gaining importance as a mother and the manager of the domestic Family affaires. Taking care of the family and raising children is the main job for Emirati women. Only 6% of Emirati women are in the workforce, meaning their main concentration lies at home with children and extended family. When women do enter the workforce, they areRead MoreSociology of Tourism - Pro Poor Tourism6314 Words   |  26 Pagesat 8% – this was surely an industry with great potential to drive economic growth, foreign investment and job creation, hence the requirement for a singularly focused Ministry.† Favourable political weather is always a draw card. 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Impact of Mental Health Issues

Question: Write an essay about the impact of mental health issues. Answer: The essay concerns with the case study of John that highlights the impact of mental health issues. John is identified with first episode psychosis. The essay deals with this subject due to increasing incidences of drug induced psychosis in Australia. There is a bout of literature available on impact of living in a culture of substance abuse. Aboriginals and Torres Strait Islanders are highly represented in category of adolescent addiction and psychosis. It is necessary to understand the factors responsible for drug dependency and induce of psychosis. The essay aims to highlight the significance of thorough biopsychosocial assessment in the field of mental health treatment. In the context of this case study, the paper aims to analyze and discuss the biopsychosocial factors that contributed to Johns mental health issue. A thorough literature review will be performed to identify appropriate nursing care management for john and relevant interventions. Psychotic disorders at young age can derail an individuals vocational, social and academic development (Murray et al., 2013). It initiates a trajectory of accumulating disability. According to Roncero et al., (2013) amphetamines and marijuana leads to permanent depression. These substances are responsible for self-talking behavior, hostile nature, hallucinations, cognitive distortion etc. It is evident from the study by Degenhardt Hall, (2012), who believes that excess dependency on alcohol and drugs induces psychosis and these results are supported by West Australian Department of Health. Family members of such individuals face unique challenges such as irrational behaviors, hyperactivity, unwanted conflicts, and aggression and communication difficulties (Waldock et al., 2015). The same is evident in the case of John. The primary concern of Johns parents was his behavioral changes, poor performance in academics, self talking, aggression and violence. According to Wunderink et al., (2015), the development of psychosis is due to psychological and social stressors. This is conceptualized by the stressvulnerability model. Therefore there is a need of a thorough biopsychosocial assessment of John. It includes assessing Johns mental state, biological, psychological and social factors adding to the vulnerabilities and stress (Moe et al., 2013). In case of John, the Biopsychosocial model will help to understand the addiction better. According to the case study, Johns biological father had schizophrenia. It is evident that Johns psychological issues had biological origin. His father was also abusive to his mother and him. According to Haddad et al., (2014), psychosis is induced by complex inter play of biological, psychological and social factors. There can never be a specific reason that explains the cause of psychosis. Biological factors refer to the genetic origin behind development of psychological issues such as aggression, self-talking, hyperactivity, hallucinating and others. Study by Medhus et al., (2013) reveals that Schizophrenia contains a genetic component and is confirmed by conducting research on twin babies. Children of parent with history of psychological issues eventually tend to develop similar behaviors due to biological changes (Medhus et al., 2013). The Psychological factors concerns with thoughts, feelings and behaviors. Recently, John has been observed to show aggressive behavior, hampered communication, or performance in education, attention deficit. He is highly addicted to alcohol, smoking and marijuana since the age of 15 years. Children are very sensitive during their early life. At the age of eight he experienced violence and abuse in his house. It greatly influenced his mind, which was manifested in his adolescence. As a child he travelled and changed schools therefore, he could never make close friends. John stopped participating in school activities and in making friends. He enjoyed being lonely. However, in the past he was a fun loving and joyful boy and excelled in his academics. Murray et al., (2013) highlighted the distinct relation between drug dependency and mental health issues such as depression, hallucination, personality and anxiety disorders. This relation is deduced based on psychoanalysis and social learn ing theories. According to the neuropsychiatric study by Wunderink et al., (2015), an individual repeats a particular action if he/she receives a powerful reward. Such experiences urge them repeat the actions. The addictive behavior is understood based on several aspects such as the environmental factors, the rituals, thoughts and feelings of John involved. He realized no negative consequences as he attempted to smoke or use drugs initially, which reinforced his power to satisfy his urge. Johns addiction was mainly due to his friends. He was growing up in a culture of addiction. Eventually he was addicted to alcohol, marijuana and smoking. Medhus et al., (2013) explained that social factors representfamily influences, friends and other relationships. It is evident from the case study of John that his environment has great impact on his mental condition. The social factors for drug addiction were identified, were based on social system theories, family system theory, cultural and anthropological theories may be used to examine the social factors involved in addiction (Degenhardt Hall, 2012). Degenhardt et al., (2012) analysed that developing an addiction is an interpersonal process and is determined by relationship with other members in the society. The fact can be justified by the reports of LAbate, (2014) which reveals that ever since smoking in public places was declared illegal in Singapore and was subjected to taxation there was decline in smoking activity among people. Conclusively, availability adds to vulnerability. Therefore, it can be concluded drug induced psychosis in John was a cumulative effect of various factors. John needs a multi-disciplinary approach to understand the addiction related problems to address the identified issues. In the initial stage of counseling, John will require confrontation of his addiction. Nurses can motivate him to accept the adverse consequences of drug dependency. It will prevent his denial about presence of psychotic symptoms due to addiction. John can avail contingency management therapy. In this system, patients receive prizes in form of food, movie tickets, where in turn the client will have to adhere to therapeutic process. Such funds may attract clients to resist craving (LAbate, 2014). In the initial stage John will have to undergo Motivational Engagement Theraphy (MET), where clients receive motivational sessions for period of one month to accumulate courage to quit addiction. John may require this session for longer period as he has multiple addictions - smoking, alcohol abuse, amphetamines and marijuana dependency. The counselor motivates and inspires them through successful stories or videos to instill positivity in them (Lea et al., 2015). Based on the literature review, Cognitive Behavioral Therapy (CBT) is a powerful approach to minimize the symptoms of first episode psychosis. This psychosocial intervention is found to reduce hallucination (Galante et al., 2015). Therefore, it will benefit John. It includes sessions of verbal questioning, to modulate the belief system of the Patient. It is followed by experimental reality testing performed in community or psychiatric wards. Using this approach for John is justified as the studies of Carter, (2015) revealed that CBT influenced patients positively. Treatment process of John must include family intervention. Care and affection from close and dear ones help overcome insecurities and adhere to medication process (Carter, 2015). John requires person centered therapy. Developed in 1961 by Rogers, it showed significant influence after implementing in psychiatric nursing (Videbeck, 2013). It incorporates in its service the concept of person-to-person care, unconditional acceptance, warmth and non-judgementalism. It includes techniques such as summarizing, paraphrasing and reflecting. (Smith Grant, 2016) believes that the feeling of acceptance have a positive influence on the patients. John needs community-based therapy. This approach is based on Maxwell Joness eminent work in the area of Psychosis (Moe et al., 2013). It includes treating patients in informal community atmosphere. This approach will address Johns psychological issues as he will be undergo social learning, information sharing and decision-making and at the same time patients respect and dignity is maintained. Bramness et al., (2012) contends that these therapies positively influence patients with drug-induced psychosis. The approach incorporates positive elements in its services to patients such as love, empathy, friendship, partnership, acceptance and other supportive factors. There is no specific outline for treatment of First episode psychosis. Therefore, nurses in mental health practice must apply the above strategies while balancing them as per the changing condition of John. The psychotherapeutic interventions are successful when the nurses in care is registered and qualified with high level of psychotherapeutic training and teaching (Galante et al., 2015). However, John is receiving intervention at early stage where his condition has not turned chronic or schizophrenic. Therefore, he has high chance of being recovered. According to Haddad et al., (2014), mental health nurse must be skilled in handling tense situation caused by distress patient and should be able to give them reassurance. They must behave assessing the strength and weakness of such patients. They must be aware of behavioral and personal life issues of patients (Videbeck, 2013). Recently, mental disorders such as schizophrenia among adolescents have generated widespread international momentum. In response to this, the US National Institute of Mental Health has introduced the funding initiative, which promotes the development of better services for patients experiencing first episode psychosis (Moe et al., 2013). Evidence based therapies are included in the intervention process for functional and clinical recovery (Medhus et al., 2013). It offers a real hope inspite of the several complexities in the patient. Based on a thorough literature review it can be concluded that early intervention services for mental health issues faced by John may improve his symptoms and the adaptive functioning may be restored. The treatment for psychosis was successful due to continued effort of Society of Addiction Medicine, Association of Medical Education and Research on Substance Abuse and other (Bressington White, 2015). Intervention is planned in a way that the patient is completely detached from addiction with no sign of relapse. However, John being only 18 years old and keeping in mind his high level of multiple addiction there is a high chance of relapse. Therefore, twelve-step therapy would be best suitable for him. It includes AA and NA and other repetitive stages to overcome relapse (Niemi-Pynttri et al., 2013). Meeting ethical standards is mandatory to provide psychosocial interventions, which safely matches with the clients interests. Mental health professional are required to comply with the codes of conduct such as: the NSW Psychologists Registration Board Code of Professional Conduct, and Australian Psychosocial Association Code of Conduct and Society Code of Ethics. It is essential to maintain the confidentiality of all clients records and counseling sessions to provide service users with the constructive environment and encourage disclosure from them. These records and reports should neither be exploited for any commercial purpose nor disclosed to any third party without any written consent from the client and follow the guidelines in NSW Health Privacy Manual (Larimer, 2013). Medical information must be provided to the clients adequately. Recently, in California, patients have taken legal actions for providing incorrect information regarding relapse. It may happen with John as well. Similarly, every stage of intervention may include risks and benefits, which should be clearly stated to the clients (Lea et al., 2015). Mental disorders like schizophrenia are fatal and serious in nature and mainly emerge during adolescence and early adulthood. The consequences of addiction (smoking, alcohol abuse, marijuana ad amphtamines) is highly disruptive in nature. There is an increasing attention towards treatment of young individuals experiencing psychosis. Currently, there are several intervention programs available for meeting the needs of young people and their families. Early intervention not only involves bringing forth the best practice based on the symptoms recognized in the early stage, rather it also includes special care in identifying the biological, psychological and social challenges that exaggerated a particular mental health issue. Nurses play a great role in treatment of patients with psychosis. The thorough literature review has enhanced my knowledge related to substance abuse and Schizophrenia. There are parents who are not aware of consequences of neglecting early psychological symptoms an d hence care is delayed exaggerating the vulnerability. Annes initiative helped John to receive early intervention while he was experiencing first episode of psychosis. References Bloomfield, M. A., Morgan, C. J., Egerton, A., Kapur, S., Curran, H. V., Howes, O. D. (2014). Dopaminergic function in cannabis users and its relationship to cannabis-induced psychotic symptoms.Biological psychiatry,75(6), 470-478. Bramness, J. G., Gundersen, . H., Guterstam, J., Rognli, E. B., Konstenius, M., Lberg, E. M., ... Franck, J. (2012). Amphetamine-induced psychosis-a separate diagnostic entity or primary psychosis triggered in the vulnerable?.BMC psychiatry,12(1), 221. Bressington, D., White, J. (2015). Recovery from psychosis: physical health, antipsychotic medication and the daily dilemmas for mental health nurses.Journal of psychiatric and mental health nursing,22(7), 549-557. Bressington, D., White, J. (2015). Recovery from psychosis: physical health, antipsychotic medication and the daily dilemmas for mental health nurses.Journal of psychiatric and mental health nursing,22(7), 549-557. Carter, R. (2015). Delivering cognitive behaviour therapy in a secure setting: Richard Carter describes the development of a link nurse role aimed at increasing patient access to interventions, and outlines its core functions.Mental Health Practice,19(3), 23-26. Carter, R. (2015). Delivering cognitive behaviour therapy in a secure setting: Richard Carter describes the development of a link nurse role aimed at increasing patient access to interventions, and outlines its core functions.Mental Health Practice,19(3), 23-26. Degenhardt, L., Hall, W. (2012). Extent of illicit drug use and dependence, and their contribution to the global burden of disease.The Lancet,379(9810), 55-70. Galante, L., French, C., Grace, K. B. (2015). Nursing Perspectives in Managing Patients with Substance Abuse. InSubstance Abuse(pp. 229-248). Springer New York. Gray, R., Deane, K. (2016). What is it like to take antipsychotic medication? A qualitative study of patients with first episode psychosis.Journal of psychiatric and mental health nursing,23(2), 108-115. Haddad, P. M., Brain, C., Scott, J. (2014). Nonadherence with antipsychotic medication in schizophrenia: challenges and management strategies.Patient Relat Outcome Meas,5, 43-62. Larimer, M. (2013). Preventing alcohol abuse in college students: A harm-reduction approach.Alcohol problems among adolescents: Current directions in prevention research, 147. LAbate, L. (2014). in the Delivery of Mental Health Services in Prevention, Psychotherapy, and Rehabilitation.Using Workbooks in Mental Health: Resources in Prevention, Psychotherapy, and Rehabilitation for Clinicians and Researchers. Lea, T., Bryant, J., Ellard, J., Howard, J., Treloar, C. (2015). Young people at risk of transitioning to injecting drug use in Sydney, Australia: social disadvantage and other correlates of higher levels of exposure to injecting.Health social care in the community,23(2), 200-207. Medhus, S., Mordal, J., Holm, B., Mrland, J., Bramness, J. G. (2013). A comparison of symptoms and drug use between patients with methamphetamine associated psychoses and patients diagnosed with schizophrenia in two acute psychiatric wards.Psychiatry research,206(1), 17-21. Moe, C., Kvig, E. I., Brinchmann, B., Brinchmann, B. S. (2013). Working behind the scenes An ethical view of mental health nursing and first-episode psychosis.Nursing ethics,20(5), 517-527. Murray, R. M., Paparelli, A., Morrison, P. D., Marconi, A., Di Forti, M. (2013). What can we learn about schizophrenia from studying the human model, drug induced psychosis?.American Journal of Medical Genetics Part B: Neuropsychiatric Genetics,162(7), 661-670. Niemi-Pynttri, J. A., Sund, R., Putkonen, H., Vorma, H., Wahlbeck, K., Pirkola, S. P. (2013). Substance-induced psychoses converting into schizophrenia: a register-based study of 18,478 Finnish inpatient cases.The Journal of clinical psychiatry,74(1), 1-478. Roncero, C., Daigre, C., Gonzalvo, B., Valero, S., Castells, X., Grau-Lopez, L., ... Casas, M. (2013). Risk factors for cocaine-induced psychosis in cocaine-dependent patients.European Psychiatry,28(3), 141-146. Smith, S., Grant, A. (2016). The corporate construction of psychosis and the rise of the psychosocial paradigm: Emerging implications for mental health nurse education.Nurse Education Today,39, 22-25. Stuart, G. W. (2014).Principles and practice of psychiatric nursing. Elsevier Health Sciences. Videbeck, S. (2013).Psychiatric-mental health nursing. Lippincott Williams Wilkins. Waldock, H., Owen, S., Brennan, G., Lovell, K., Kendal, S., Rogers, P., ... Jones, J. (2015). Working with specific issues and concerns.Oxford Handbook of Mental Health Nursing, 79. Wunderink, L., Nieboer, R., Nienhuis, F., Sytema, S., Wiersma, D. (2015, March). Long-term outcome following early dose-reduction of antipsychotics in remitted first episode psychosis. InSCHIZOPHRENIA BULLETIN(Vol. 41, pp. S196-S196). GREAT.

Guest Tek Interactive Entertainment Ltd †Free Samples to Students

Question: Discuss about the Guest Tek Interactive Entertainment Ltd. Answer: Introduction The Hotel Futuras management did the adoption of a plan for doing the utilization of the sunny indoor section of the lobby. This is being done for being considered as a service point in respect of morning as well as afternoon teas. Each tea service is operating for 2 hours only, i.e. 10:00am 12:00pm and 2:30pm 4:30pm. The room service kitchen does the preparation of the sandwiches and delivers them to the pass in the pastry section of the main production kitchen. The two food service attendants do the ordering as well as collecting of food orders for this outlet from the pastry section pass in the main production kitchen. The management of Hotel Futura did the adoption of a plan for utilizing a sunny indoor area of the lobby as a service point in respect of morning as well as afternoon teas. The area will be serving 250 customers per week and there will be the allocation of two existing food servive attendants in respect of 2.5 hours regarding each period o service. There will be the requirement of hiring one food service attendant for ensuring that the operation will be commencing seven days a week. Each tea service will be operating for 2 hours. The low tables that exist as well as the comfortable lobby style seating will be getting used. There can occur the utilization of a set of service fridges in the front kicthen regarding the storage as well as service of chilled alcoholic as well as non-alcohoic beverages. The aim of the operational plan is to do the installation of a full espresso coffee service station in the designated as well as doing the utilization of the existing coffee facilities inside the busy 24 hour coffee shop outlet, located 30 metres diagonally across the foyer. SWOT analysis of the business environment The strength of Hotel Futura is associated with what it does best, whch includes the serving of tasty food in its restaurant, providing quality service or providing dcor that give customers a memorable experience. The weakness that is associated with the hotel is not providing sufficient staff training regarding the wait staff, such as showcasing in what ways they should be attending to tables or explaining to culinary personnel in what ways the preparation as well as presentation of food should be done (Singal 2015). The opportunities will include finding ways that will support the restaurant to do the increasing of profits, like expanding or providing varied kinds of foods as well as beverages. Also, doing the utilization of a sunny indoor section of the lobby as a service point in respect of morning as well as afternoon teas. This will be fitting all the legal requirements in relation to the process regarding the serving of food. The legal requirements include registering the business name, trademark as well as domian name and also registering the business regarding taxes. The other competing restaurants that are located within the close vicinity of Hotel Futura might be representing a threat to the business of the hotel, particularly when similar kinds of food are being sold. Another threat could be consisting of the potential rising price regarding specific food items (Marane 2013). Detailed overview of the resource requirements Technology Technology is required to be used by Hotel Futura for the functioning of certain type of customer relationship management system. Also, the hotel will be using mobile tablets as well as smart phones for fiiting their strategic vision as well as operational processes. Human Resources needs There is the requirement of selecting effcient housekeepers, wait staffs, chefs or bartenders for improving the hospitality functioning within the hotel. This can be done by the human resource department through proper recruitment functions. The human resource department can also assist in the process of retaining the employees at the hotel by proposing various jncentive options (Patiar 2015). Financial requirements There is requirement for doing the prediction of the organizational costs and keeping a track of the financial resources. Also, to undertake the cash flow statements, as well as regarding cash management and capital expenditures budget (Hemdi 2014). Requirements for intellectual property rights The requirements for the intellectual property rights regarding Hotel Futura is to do the prevention of unauthorized third parties to get benefitted from that right. This will help in strengthening the competitiveness of Hotel Futura (Tracey 2015). The different stages associated with the contingency plan in respect of the operational planning stages are, Analying the risk There is the requirement for listing out every possible events that will be disrupting the operations. Determining the likelihood and impact of risks There is the possibility for coming up with a huge list of potential impacts, but certain events wil be so improbable that it might not be reasonable to do their inclusion within the plan (Warrick 2015). Developing and processing each item To do disaster recovery, or stages associated with te safeguarding of individuals as well as property during certain incident. Also, steps for keeping the business functional when an event is getting addressed. The overall timeframe required to implement the project will be nine weeks. In the first week , there will occur the preliminary market analysis. In the second, third and fourh week, there will occur the development of the preliminary product designs. In the fifth week, there will occur the development of detailed market plans. In the fifth and sixth week, there will occur the deevelopment of the detailed product design. In the seventh week, there will occur the finalizing of the product design. In the seventh and eight week, there will occur the ordering of production equipment. In the ninth week, there will occur The consultation requirements and provisions Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 A Doing preliminary market analysis B Developing preliminary product designs C Developing detailed market plans D Developing detailed product design E Finalizing product design F Ordering production equipment G Installing production equipment Figure 1 Gantt Chart (Source: Created by Author) Evaluation methods for measuring the performance Feedback Receiving proper feedback will be helping in the improvement of the operational plan. Monitor Constant monitoring is very effective to do the measurement of changes induced by implementation of the appropriate operational plan (Noordzy 2015). Key Performance Indicator The key performance indicators will assist Hotel Futura in defining as well as measuring the development toward the operational plan. The key performance indicators will be having three measurement horizons such as monitoring investment, monitoring adoption as well as monitoring health (Van Der Wagen 2015). The different options that have been researched in respect of the coffee machine will be including the aspect of finding the resource requirements that will be including the technological requirements, human resource requirements, finanicial requirements as well as requirements for intellectual property rights. The strengths, weaknesses, opportunities and threats that will be influencing the operational plan has also been found out. Morever, the timeframes required for implementing the project as well as the evaluation methods to measure the performance has been found out as well (Mutindi 2013). Overview of the Standard Operating Procedures Planning The various steps need to be found out that are currently done for completing the project of implementing this operation with staff. First Draft There the requirement for making a detailed list of the stages in the order in which they will be done. Internal Review Input should be received from all the staffs who will now be performing the process. They should be provided with the first draft and the procedure should be revised as per the requirement. External Review There can occur the involvement of the technial advisors and the procedure should get revised as per requirement. Testing The procedure should get tested by doing every step as it is stated and the procedure should get revised as per requirement. Posting A final draft will be made regarding the process and posted in the workplace. Training Training or re-training of the staffs will be done as per the requirement for following the procedure in an exact manner (Hsiao 2018). Job description for the role of food service attendant Communicating verbally with guests Filling the request of guests regarding food and beverages in a timely, effective as well as polite way. Gaining working knowledge of Standard Operating Procedures requireed for the performance of job functions. Ensuring quality relating to finished food product Monitoring as well as maintainig portion control (Hodari 2017). The workplace is comprising of operational procedures that will be including the kitchen operation, front-office, tourism, events, food and beverage, rooms division or administration. There is the requirement for monitoring, analyzing as well as reviewing the operational procedure that will be including the reviewing of the complaints from the customers about prolonged waiting prriods in respect of check-ins, prolonged waiting periods for food in the restaurant, as well as frequent errors in reconciliations at the end of the shift in front office. Listing of the Standard Procedures Planning The various steps need to be found out that are currently done for completing the project of implementing this operation with staff. First Draft There the requirement for making a detailed list of the stages in the order in which they will be done. Internal Review Input should be received from all the staffs who will now be performing the process. They should be provided with the first draft and the procedure should be revised as per the requirement. External Review There can occur the involvement of the technial advisors and the procedure should get revised as per requirement. Testing The procedure should get tested by doing every step as it is stated and the procedure should get revised as per requirement (McDonald 2016). Posting A final draft will be made regarding the process and posted in the workplace. Training Training or re-training of the staffs will be done as per the requirement for following the procedure in an exact manner. The findings will be associated with the process of observing as well as improving the existing procedures or to do the identification of the new processes for improving the operations. This will be including the workflow processes, cost effectiveness relating to products as well as services, issues relating to customer services, procedures relating to check-in and check-out, staff effectiveness as well as training requirements (El Haddad 2015). Certain issues were identified that were the reasons for shortfall during task observation. These are the issues relating to customer services as well as issues relating to staff effectiveness as well as training requirements. The customer service issues are relating to poor response to information request, lack of communication, repeated complaints regarding the same food items (Farzan 2015). The issues relating to staff effectiveness as well as training requirements will be including inefficient training of staffs regarding skills related with client servicing, underdevelopment as well as limited using of disciplinary processes, not reviewing the processes relating to the recruitment as well as selection. In respect of issues relating to customer services, certain strategies could be implemented for overcoming the shortfalls that have been identified such as retraining staffs as to how to provide responses to the requests of the customers, setting procedures for reducing the wait-time, training staffs in communication skills so that they can communicate in an effective manner with the customers. In respect of issues relating to staff effectiveness as well as training requirements, the strategies that will be implemented will be including the process of ensuring that the staffs are having a knowledge of the products as well as services, teamwork will be encouraged and rewards should be provided to the better performing staffs (Tang 2015). Potential cost factors for the suggested procedure In respect of the physical resources, Planning the use of physical resources Obtaining physical resources Ensuring the availability of physical resources Monitorin the use of physical resources In respect of the human resources, Planning the use of human resources Obtaining human resources Ensuring the availability of human resources Monitorin the use of human resources According to me, the strategies that have been implemented regarding the operation plan are considerd being very much viable because this will help in overcoming the issues relating to staff effectiveness as well as training requirements and also, the issues relating to customer services. The different cost factors have been cited in this regard. I do not think, there would be a more cost effective option. 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